jshutwell
Posts by Jennifer Shutwell
The Origin of Managed Print Services: Xerox or HP?
While managed print services continues its evolutionary journey, I’ve been curious about its origin. Just how old is MPS these days and where was it founded? Some MPS providers claim to have been providing services for almost two decades now,…
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Making cents out of data
By: Jennifer Shutwell & Ken Stewart, Photizo Group While today’s MPS tools may not be perfect, today’s technology platforms are far better than those of five or 10 years ago. Automating and streamlining much of the routine work in the…
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Agiliant: The Convergence of MNS and MPS – The Whole is Greater than the Sum of its Parts
Early 2011 Agiliant was established as a master managed services organization based out of Kirkland, Washington. The focus of the company is to serve as one of the emerging leaders in the convergence of managed network services (MNS) and managed…
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The People Dimension of MPS
When I look at MPS providers, the view is striking. This past fall, I lead a workshop for MPS providers and presented at our European Conference in Berlin. The people I met demonstrated the continuing growth of experienced and new…
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Managed Print Services: Conceptual Selling 101
This past May I attended Photizo’s Global Conference in Orlando. One of the events I was looking forward to on the agenda was the panel of competitors including Xerox, HP, Ricoh and Canon. They were seated up on the stage…
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The 1st Rule of Fightclub is: You Don’t Talk About Fightclub
The 2nd rule of fightclub is: You don’t talk about fightclub. As a rule in sales, I never talked about my competitor. I did not want to give them the time of day or an ounce of my energy. In…
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