Ken Stewart
Posts by Ken Stewart
MPS Sales: Pursuing New Customers or Expanding into Existing
I’ve had opportunity to talk with a lot of dealers and resellers across the spectrum of the service-centric transformation. Most dealers and resellers on the edge of managed print services (MPS) initially equate MPS with simply taking over the service…
Read More Retweet
Hacked Off About HP Security Headlines; Who’s To Blame?
Could a hacker take control of your printer and set your home or office on fire? In a wonderful example of responsible journalism, media agencies have seized the opportunity of another reported security vulnerability to seize the front page with…
Read More Retweet
5 Questions Every Hybrid Dealer Can Answer (and what to do about it if you can’t)
If you were given a choice of owning a franchise that had a 95 percent success rate or an independent company that had a 50 percent failure rate, which would you choose? According to Michael Gerber, author of E-Myth Revisited,…
Read More Retweet
Understanding Technology’s Role in Serving Your Customers
Excerpt from: Understanding Technology’s Role in Serving Your Customers Ask almost any provider in our industry if they offer ‘solutions’ or ‘professional services’ and you’ll likely see a look of mild indignation accompanying a quick run down of what software…
Read More Retweet
Treating the Sickness and not the Symptoms: The Convergence of User and Asset Management Technologies
Excerpt from: Treating the Sickness and not the Symptoms: The Convergence of User and Asset Management After spending several years in IT leadership roles, I joined the document and imaging industry as part of an independent dealership’s management team. Making…
Read More Retweet
What’s the Difference in MPS and CPP?
CHANGING the CHANNEL What’s the difference in MPS and a traditional cost per copy (CPP) contract? A copier rep., an office supplies sales rep. and a IT sales rep. are sitting at the bar having a drink. The IT sales…
Read More Retweet
Connect
Insights & Blogs: Categories
-
-
Van Ausdall & Farrar, Inc.
