Consulting

teamshake

Working the Team On Both Sides of the Sale

Sales in the printing and imaging space have always been a complex challenge. Regardless of the product segment, printers or MFPs, the sales rep always had a lot to deal with. Even the ‘‘simplest’’ sale – a single device –…

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Girl and Frog prince

Stop selling and start storytelling – the secret to success in winning MPS deals

At a recent Photizo MPS event, the keynote speaker told an entertaining story about why only a genuine Gucci handbag, at five times the price of a good copy, would satisfy his wife. For him the physical difference was only…

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businessglobe

MPS Market Growth & Trends–Interview with Robert Newry

Robert Newry, Co-Founder of NewField IT In this interview, Newry discusses the growth factors of MPS — how providers are coming to the understanding that the services part of MPS is very important and they are realizing the need for…

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New Product

Managed Print Services: Conceptual Selling 101

This past May I attended Photizo’s Global Conference in Orlando. One of the events I was looking forward to on the agenda was the panel of competitors including Xerox, HP, Ricoh and Canon. They were seated up on the stage…

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leading

If you want to lead in this business, selling services is the only way forward

BY: John Alfred Hustvedt, Sales Director of Norway’s largest Xerox sales agent, X-Partner Stavanger. THE CHANGE I joined this industry from the copier side in January 1990. Looking at my business, my desk, my customers and my surroundings, things looks…

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arm wrestling business competition

Do HP, Xerox and Ricoh compete with their channel partners for MPS Clients?

I recently attended a meeting with a group of professionals from various levels of managed print services (MPS) and managed document services (MDS) experience. The group included a wide representation of the hybrid dealer network of the most recognizable original…

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