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5 Things They Are Watching: Observations After CompTIA Breakaway – Day 1

Day one of the CompTIA Breakaway 2010 is in the bag. Participation is interesting and talking with CompTIA staff, it seems there was some 1300 registered attendees this year. The classes had mixed reviews, but the networking and business opportunities…

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Characteristics of Training: Part 1 of 2

There are five characteristics that affect training: Trainability Personality Age Attitudes Work environment This week I am going to explain how those five characteristics can effect your training and next week I will discuss ways to prevent these characteristics from…

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Ed Crowley Answers Questions

Ed Crowley is now taking your managed print services questions. This came in from PL.NAGAPPAN I am working towards understand the MPS area, and studying the same to see, if any solutions will be useful and not-available now, as the…

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Ed Crowley takes your questions

Have a managed print services-related question? Ed Crowley, CEO & Founder of Photizo Group is taking questions now. Send your inquiries, thoughts and comments into MPSInsights and Ed will get you some answers in his next blog! Send questions into…

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What Are You Trying To Sell Me?

Just what is it you think you are trying to sell me? I have held roles focusing upon customer-facing responsibilities and day-to-day operations for internal technology initiatives. Both roles include operational oversight of supporting technology infrastructure as well as contract negotiations…

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Are You Sticky? Budget-Friendly Ways to Win and Retain Customers

Are you sticky? Let me ask it another way – do your customers find you sticky? Stickiness is a term used when describing the amount of time a viewer spends on your website. Questions like: Do they find your website…

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