Implementation
More Fun With Fractals!
After finding the one other person in the world (Nathan D.) who knows and/or cares about fractals and also came up with the idea of applying fractal theory to MPS, I was left with a dilemma: 1) leave the topic…
Communication is Key…as long as you get it right!
Sit back, close your eyes, prop your feet up…wait you have to actually read this story. So forget the closing your eyes, but feel free to relax as you read the story below. In the past, Company A had each…
There is no such thing as a free lunch…. so should you charge for assessments?
Finishing off an enjoyable lunch with a client recently I wondered as I picked up the bill, whether he saw this as a free lunch or a fair reward for his time and attention? I’d had a chance to pitch…
End User MPS Adventures –part 1
A new week has begun and the purchase officer is checking his contract management system. In one year the contract for the multifunctionals will expire, so he has to plan a purchasing cycle to select a vendor and renew the…
Challenges of Going Global
It feels too long since I have last written due to the MPS Conference. It was amazing though and I loved being able to meet new people and learn so much. I was very impressed by the amount of organizations…
On-site print rooms: the challenges & the challengers
MPS is not only moving up the Customer Adoption Model towards higher value, Stage 3 engagements. It is also starting to encompass organisations’ total print requirements – not just general office printing, but central printing, mainframe printing, and even commercial…




