reports/data/forecast
Don’t Do It Yourself, Get Help – But From Where?
Would you rather be a newcomer or an established power in your chosen field? It depends a bit on how you are wired: a newcomer has the freedom to build a business from scratch, however he/she wants, without the burden…
Recommendation is Key! (Part 2 of 2)
Last week in Part 1 I discussed how recommendation scores are the key to customer loyalty, even more so than satisfaction scores. As promised, here are my tips as to the best ways to increase recommendation, which can in turn…
Recommendation is Key! (Part 1 of 2)
If Recommendation is the Key to Loyalty, What is the MPS Field Missing? How do you ensure that your customers continue to come back year after year? Customer loyalty is a question that has plagued organizations for years. The Ultimate…
MPS Continues to Spread Throughout EMEA
Europe was initially slower than North America in adopting MPS, but it is now catching up fast. The Photizo market forecast shows Europe overtaking North America in MPS revenues by 2013. This reflects the fact that Europe in total is…
Six Things You Should Know About Managed Print Services
1. On average, companies save $1M (30% of total hardcopy cost), reduce hardcopy (printer, copier, and MFP) carbon emissions by 60%, and free up 10% of their IT staff who were previously devoted to supporting printers by implementing a Managed…
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