MPS Insights

Global Imaging Systems Appoints Salierno CEO

MPS Insights — Thu, 02 Feb 2012 21:30:52 +0000

TAMPA, Fla., Feb. 2, 2012 – Global Imaging Systems (GIS), A Xerox Company (NYSE: XRX), has appointed Tom Salierno as chief executive officer.

Salierno, succeeds Michael Shea, 64, CEO of GIS since 2005. Shea has been named executive chairman of the company and will help lead the management transition.

Prior to the CEO appointment, Salierno, 57, was executive vice president of Corporate Operations for GIS. He joined the company in 2008 to lead the company’s distribution expansion through the acquisitions of local office technology dealers across the U.S.

Before joining Global Imaging, which was acquired by Xerox in 2007, Salierno worked in the document technology industry for more than 30 years.

About Global Imaging Systems

Global Imaging Systems, A Xerox Company, is made up of regional core companies in the United States that sell and service document management systems such as printers, copiers and multifunction devices; network integration services; and electronic presentation systems. As an office technology dealer, Global Imaging sells products from various suppliers including Xerox, Sharp and Konica Minolta. Xerox acquired Global Imaging Systems in 2007 and operates it as a wholly owned subsidiary within Xerox’s North American operations.

About Xerox

With sales approaching $23 billion, Xerox Corporation (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com or http://www.realbusiness.com. For investor information, visit http://www.xerox.com/investor.

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Media Contacts:

Carl Langsenkamp, Xerox Corporation, +1-585-423-5782, carl.langsenkamp@xerox.com

Sara LaFauci, Text 100 for Xerox Corporation, +1-585-697-2621, sara.lafauci@text100.com

Note: To receive RSS news feeds, visit http://news.xerox.com/pr/xerox/rss.aspx. For open commentary, industry perspectives and views visit http://twitter.com/xeroxcorp, http://realbusinessatxerox.blogs.xerox.com, http://www.facebook.com/XeroxCorp, http://www.youtube.com/XeroxCorp.

XEROX^®, XEROX and Design^® are trademarks of Xerox Corporation in the United States and/or other countries.

Print Audit® Introduces Disruptive New MPS Business Model

Misty Gonzalez — Thu, 02 Feb 2012 15:38:19 +0000

Print Audit has launched Print Audit Premier, a new subscription plan that provides access to all of Print Audit’s products for one low monthly fee.

Calgary, Alberta – February 1, 2012 – Print Audit®, the preeminent provider of MPS tools, has followed up its best revenue month ever with the launch of a disruptive new business model. In the past, print management solution sales have greatly benefited end-user organizations and software vendors but they have put little into the pocket of the office equipment provider. Print Audit is changing that with the launch of Print Audit Premier.

Print Audit Premier is a new subscription plan that gives dealers access to all of Print Audit’s products for one low monthly fee. Premier subscribers will receive access to an exclusive web portal which will help track the programs three brand promises which are to help dealers Win New Customers, Keep Current Customers and Make a lot of Money.

The subscription program is disruptive in that it greatly increases office equipment dealers’ profit margins on print management solution sales. With the program, dealers can charge their customers for Print Audit’s software under a per page or device model, while only paying a fixed cost to Print Audit. This means that the dealer’s profits go up with every customer they sell to.

Print Audit’s statistics show that 80% of MPS and equipment deals are won using device and user assessment tools. Premier provides a full array of print management tools that can be used to uncover more sales opportunities, truly manage printing in any environment, lower print costs and add value to the dealers machines in field.

To sign up or learn about Premier please visit:
http://www.printaudit.com/mps1

Visit the following URL to sign up for one of four webinars hosted by Print Audit’s President and CEO, John MacInnes:
http://www.printaudit.com/premierwebinars

About Print Audit®:
Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing managed print services company in the world. By providing businesses with innovative and practical print management software solutions, the company has helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit has offices located in the United Kingdom, France, Germany, South Africa, Australia, Brazil, Canada and the United States.

For more information about Print Audit, please contact:
Angela Onstine
1.877.412.8348
pr@printaudit.com

http://www.printaudit.com

If you are outside of North America, please click here to contact a Print Audit office in your region.

TriMega Adds MPS Director: Brian Stevenson Joins to Drive Group’s New MPS Strategy

Misty Gonzalez — Thu, 02 Feb 2012 15:30:26 +0000

Rosemont, IL— (February 2, 2012): Following the January announcement that TriMega joined forces with INTEC – a leading buying group of technology resellers, TriMega announced today that Brian Stevenson has joined the organization as Director of Managed Print Services (MPS) to develop a leading edge MPS program for group members. Stevenson, the former President of LaserNetworks, a leading MPS provider which was recently acquired by Xerox, has spent the past ten years building successful MPS programs. During his time at LaserNetworks, he more than doubled the business to become one of the largest independent MPS providers in North America. He has developed a variety of MPS programs in partnership with HP, Lexmark, Xerox, Samsung, Canon and various software providers.

“We are excited to have an expert like Brian lead our MPS effort to get independent dealers engaged in the rapidly growing MPS arena”, said TriMega President Charlie Cleary. “We agree with industry projections that just five years from now, 50% of toner sales will be through MPS, and as such are taking a strategic and proactive approach to capturing our share of the MPS business on behalf of our members. This includes developing real MPS results for our traditional office product dealer members of TriMega, as well as our technology savvy resellers – our newest INTEC Powered by TriMega members,” Cleary continued.

Stevenson is a Board member of the Managed Print Services Association (MPSA), writes frequently in industry publications about MPS developments and has spoken at a number of conferences on MPS and other industry matters.
“Brian will be a huge asset to our members – both those focused on MPS, and those interested in jumping into MPS”, said Sean Allen, President of INTEC Powered by TriMega member, The Data House. “He is exactly what we need to build a scalable MPS program for independents, engage HP, Lexmark and others in our MPS solution and build a national platform to service enterprise accounts”, he concluded.

Stevenson lives in the Toronto area and holds a MBA degree from the Queen’s School of Business in Ontario.

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About TriMega Purchasing Association
TriMega Purchasing Association is a not-for-profit member owned buying group serving office products dealers and technology resellers nationwide. The group helps its more than 600 members profit through group purchasing, rebate negotiation and tracking, the production of quality marketing materials and information sharing through networking and education at various TriMega events.

Boeing’s MPS Story

Misty Gonzalez — Thu, 02 Feb 2012 14:51:19 +0000

Earl Beauvais is the former director of print, plot and scan services (responsible for managed print services) for Boeing. At the time of Beauvais’ employment with Boeing there were more ... »

Nuance Ranked #1 in Document Scanning, #1 in Cost Recovery and #1 in Voice-to-Text Solutions for the Legal Community

MPS Insights — Tue, 31 Jan 2012 18:21:34 +0000

ILTA Survey Shows eCopy Scanning and Equitrac Cost Recovery Used by more than One-Third of Firms; Dragon Speech Recognition Used by Nearly Half

BURLINGTON, Mass., January 31, 2012 – Nuance Communications, Inc., a leading provider of speech and imaging solutions, today announced that its legal technology solutions once again topped their respective categories in the 2011 International Legal Technology Association (ILTA) Technology Survey. The survey, representing more than 100,000 attorneys and more than 250,000 law firm technology users, showed Nuance eCopy ShareScan® as the leading document scanning and workflow software, Nuance Equitrac Professional® as the leading cost recovery solution, and Nuance’s Dragon® as the leading speech recognition solution.

For document scanning and workflow, Nuance eCopy ShareScan was ranked as the #1 software, maintaining its top ranking in every ILTA Technology Survey that has tracked the category. Utilized by nearly one third of surveyed firms and outpacing competitive solutions by more than 50 percent, Nuance’s eCopy ShareScan is the world’s best-selling document scanning and workflow solution for networked MFPs. eCopy ShareScan provides law firms with everything needed to automate their paper-to-digital workflows, letting legal professionals scan paper documents easily and securely using existing investments in network MFPs and scanners. The software works with MFPs from the world’s leading vendors – including Canon, HP, Konica Minolta, Océ, Ricoh, Toshiba and Xerox. eCopy PDF Pro Office is desktop PDF software that allows users to create, convert and collaborate with PDF documents.

In the cost recovery software category, Nuance Equitrac Professional was ranked #1 for the ninth consecutive year, in use at 37 percent of surveyed firms. Equitrac is the world’s leading solution for print management and cost recovery, providing organizations with an automated way to track, audit and bill for document reproduction activity, while helping firms to reduce print costs by 30 percent or more. Equitrac Professional delivers these benefits by automatically enforcing printing rules, authenticating users, and accurately identifying and allocating document costs.

Voice-to-Text technology was included for the first time in the ILTA 2011 Survey, with Nuance’s Dragon speech recognition technology in use by nearly 100 percent of firms that employ speech-to-text solutions. Dragon Naturally turns speech into text, and can be used to create documents and control the PC by voice up to three times faster than typing and with up to 99 percent accuracy. With Dragon speech recognition, law firms can speed document turnaround, reduce transcription costs and streamline repetitive workflows without having to change current business processes or existing information systems.

“Nuance’s leading position in automating documents in the legal market reflects the proven value of our solutions, providing productivity-enhancing features that can be easily learned and used by busy attorneys and professional staff,” said Robert Weideman, senior vice president and general manager, Nuance Document Imaging. “Nuance solutions deliver continuous, quantifiable benefits by helping law firms reduce the time and cost in litigation, eFiling and other matter-centric processes.”

Nuance Communications, Inc.

Nuance Communications, Inc. is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.

Trademark reference: Nuance, the Nuance logo, eCopy, ShareScan and Equitrac are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names referenced herein may be the property of their respective owners.

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Media and Industry Analyst Contact:

Jen Shelgren

Nuance Communications, Inc.

Tel: (781) 565-5000

Email: jennifer.shelgren@nuance.com

Nuance Introduces eCopy Legal Solution Pack, Streamlining Paper-to-Digital Workflows in Law Firms

MPS Insights — Tue, 31 Jan 2012 18:20:04 +0000

Nuance eCopy Document Scanning and Workflow Solution Enables Law Offices to Slash Litigation Support Costs, Accelerate Document Production and Boost Attainable Revenue of Timekeepers

BURLINGTON, Mass., January 31, 2012 – Nuance Communications, Inc., a leading provider of speech and imaging solutions, today announced the eCopy Legal Solution Pack, a document scanning and workflow solution that enables law firms to automate their paper-to-digital workflows. The results are fast, accurate and economical privilege reviews and document production, as well as increased compliance with matter-centric document management policies.

An add-on to the market-leading Nuance eCopy ShareScan Suite, the eCopy Legal Solution Pack is the fastest way for law firms to utilize their multi-function printers (MFPs) to automate the preparation of paper documents for electronic discovery, e-filing and firm-wide knowledge management.

The eCopy Legal Solution Pack includes:

- Batch Scanning for e-Discovery, e-Filling & Litigation Support: Using barcode cover sheets, convert batches of documents to PDF and automatically name, index, Bates number and organize into logical folder structures.

- Scan and Redact: Apply redactions as documents are scanned and sent to users’ desktops.

- Connect to Matter-Centric DMS: Convert paper documents to logically named, searchable PDF files and store in client/matter folders in one of the following supported document management systems: Autonomy iManage, OpenText eDOCS DM, OpenText LiveLink, Microsoft SharePoint or EMC Documentum.

- Document Workflow Assessment: A customized report that identifies specific areas where the law firm can further optimize their document processes.

“The legal industry has traditionally been a very paper intensive industry,” said Randy Dazo, Senior Director at InfoTrends. “Where we see paper as part of a business workflow within the legal industry, not only do we see inefficiencies with the process, we also see costly manual or outsourced paper processes that could save legal organizations thousands of dollars. The workflow solutions that Nuance brings to legal organizations improve efficiencies, streamline workflows and help legal organizations to maintain a secure and compliant environment.”

Named the #1 scanning and document workflow product for law firms in the ILTA Technology Survey three years in a row, Nuance’s eCopy ShareScan is the world’s best-selling document scanning and workflow solution for networked MFPs. eCopy ShareScan provides law firms with everything needed to automate their paper-to-digital workflows, letting legal professionals scan paper documents easily and securely using existing investments in network MFPs and scanners. The software works with MFPs from the world’s leading vendors – including Canon, HP, Konica Minolta, Océ, Ricoh, Toshiba and Xerox. eCopy PDF Pro Office is desktop PDF software that allows users to create, convert and collaborate with PDF documents. Over 100 connectors are available for eCopy ShareScan from Nuance and its partners, including Worldox, Thomson Elite, ProLaw, Lexis Nexis, Time Matters, AD Summation and Concordance.

eCopy Legal Solution Pack Pricing & Availability

The SRP of the eCopy Legal Solution Pack is $1,600 and requires eCopy ShareScan Suite v5. For additional information please visit www.eCopy.com or call +1-800-443-7077.

Nuance Communications, Inc.

Trademark reference: Nuance, the Nuance logo, and OmniPage and PaperPort are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names referenced herein may be the property of their respective owners.

# # #

Media and Industry Analyst Contact:

Jennifer Shelgren

Nuance Communications, Inc.

Tel: (781) 565-4758

Email: jennifer.shelgren@nuance.com

Building the Bridge Between IT Services and MPS

Misty Gonzalez — Tue, 31 Jan 2012 12:51:23 +0000

In November, Level Platforms, a leader in remote monitoring and management software for managed service providers, announced Managed Workplace 2011 R3, offering the capability to manage print and imaging devices. ... »

Don’t Skimp on the Assessment

NewField IT — Mon, 30 Jan 2012 14:15:32 +0000

Why being professional is a good investment

By: Robert Newry, Co-founder and Manageing Director, NewField IT

For many providers, an assessment is a necessary evil in an MPS ... »

EFI Software Sales Growth Creates Opportunities for Professional Services Experts

Misty Gonzalez — Fri, 27 Jan 2012 15:49:57 +0000

Foster City, Calif. Jan. 26, 2012 EFI (Nasdaq: EFII), a world leader in
customer-focused digital printing innovation, is starting off 2012 in
search of skilled consultants to join its professional services team
helping print management information customers.

EFI consultants provide training, process design, and project management to
a wide variety of print businesses. The company is looking for candidates
in any major U.S. city who have a combination of print industry experience,
technical aptitude, strong verbal and written communication skills, and a
strong desire to make things work. They will join the largest Print MIS
professional services organization in the world, already over 200 strong.

“A record year in 2011 and many new customer deployments mean we’re
searching for even more print industry experts to join our team,” said Bob
Rothschild, vice president of APPS professional services at EFI.
“Interested candidates can check out our newly re-designed careers website
at www.efi.com/Careers to learn more about the company and the great
opportunities we offer.”

This rapid sales growth led to the recent hiring of Ron Johnson as manager
of Digital StoreFront professional services. Johnson comes to EFI from HP
Exstream and has more than 13 years of graphic communications industry
experience.

“Ron is a terrific addition to our web-to-print organization, bringing a
wealth of industry experience as well as professional service expertise,”
added Rothschild.

For more information on the professional services consultant
responsibilities and requirements and to apply, go to
http://tinyurl.com/ccfj5ub or contact Kathleen Kabbert at
kathleen.kabbert@efi.com. For more information on EFI’s products, visit
www.efi.com or contact 800-875-7117.

About EFI
EFI (www.efi.com) is a world leader in customer-focused digital printing
innovation. EFI’s award-winning solutions, integrated from creation to
print, deliver increased performance, cost savings and productivity. The
company’s robust product portfolio includes Fiery® digital print
controllers and solutions; VUTEk® superwide digital inkjet printers, UV and
solvent inks; Rastek? UV wide-format inkjet printers; Jetrion® industrial
inkjet printing systems; print production workflow and business process
automation software; and corporate printing solutions.

Substantial Increase during 2011 in the number of printers monitored.

MPS Insights — Fri, 27 Jan 2012 15:45:00 +0000

During the past year 2011 Pulsar Technologies has increased 17% the total number of printing devices of any kind directly monitored.

The fleet of printers, multifunctionals, and printing devices of any kind directly managed by Pulsar Technologies has grown to more than 5.400 units at the end of 2011. It compares with less than 5.000 devices at the beginning of the same year, showing the wide acceptance in the market of the MPS and monitoring solutions that Pulsar has developed.

The graph below shows the growing trend in printing devices directly managed by Pulsar:

During the current year 2012 Pulsar believes we will maintain the growth rate despite the adverse economic environment, as a reflection of the general acceptance of pay per page solutions and outsourcing trends in printing (MPS).