Is Technology Still a Factor?

Is Technology Still a Factor?

Excerpt from: Is Technology Still a Factor?

I am constantly evangelizing about the shift from products to services and how firms who remain product-centric will be challenged for survival. Those that transition to a services-led business model will thrive. Does this mean technology no longer matters? Has technology in the imaging market become irrelevant?

Absolutely not. In fact, in a services business technology becomes even more important. Technology becomes the enabler. It is the backbone that make services scalable, efficient and in some cases, user friendly. Without a lot of very complex and integrated technology, services like cellular phones would not be possible.  Let alone, easy to use.

In order to make managed print services work, there is an incredible amount of technology required within imaging devices themselves, the infrastructure to manage them, and to support the ‘people infrastructure’ required to assess fleets, enhance document management workflows, and the many other tasks associated with controlling, managing, and enhancing the customers imaging environment.  In fact, this year Photizo Group launched a new service, MPS Techwatch™…

Read more from Is Technology Still a Factor, authored by Photizo Group Founder Ed Crowley, when you become an MPS Insights PRO Member, $399/year.

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